fill your details and transaction details How to contact us about your privacy and data protection You can contact us about your privacy, to exercise your data rights and for information about how we use, process, store and protect your personal data by emailing us at we collect when you: In the event of conflict between the Consumer Privacy Notice and this Privacy Policy, the Consumer Privacy Notice will apply. users (e.g., payment-related information) as set forth in its Consumer Privacy Notice pursuant to the Gramm-Leach-Bliley Act. is responsible for the provision of financial services to U.S. If you live in the US, TapTap Send Payments Co. The data protection legislation applicable to the Taptap Send entities includes (but is not limited to) the UK General Data Protection Regulation, EU General Data Protection Regulation, Dubai DIFC Data Protection Law 2020, UK Privacy Electronic Communication Regulation 2011, EU e-Privacy legislation, and other applicable data protection laws. Throughout this policy we refer to data protection legislation, but the legislation that is applicable to you will depend on which Taptap Send entity provides Services to you. This is a global Privacy Policy, which means that it applies to Taptap Send customers and their personal data in all the regions and countries listed above. “ You” means any visitor to our website or App or user of our Services. They are known as the ‘controller’ of your personal data. Office of the Privacy Commission of Canada (OPC) ( UAEĭata controller: Taptap Send (DIFC) Limitedĭata Protection Commissioner in the DIFC (“Taptap Send”, “ we”, “ our” or “ us” means the responsible Taptap Send entity. Information Commissioner’s Office (ICO) ( ICO registration number ZA282361. In order to do so, please open the Menu and select “Help and feedback”.Data controller: Taptap Send Belgium S.A.īelgian Data Protection Authority ( You can find the list of other EU data protection authorities and their contact details at ( ) If you are in doubt and would like more information, please do not hesitate to contact us. We cannot modify bank transfers nor refund them, make sure all details are correct before sending. If you made a mistake with the phone number though, please get in touch so we can review the situation with you. Taptap Send allows editing everything until the very last step for that reason. It’s important to always double-check before sending your transfer to make sure the details are accurate. If you made a mistake with the phone number though, unfortunately, there’s nothing we can do as the funds cannot be reversed. Unfortunately, we cannot modify transfers sent to a MM wallet but an issue with the name should not be a problem as long as the phone number is correct. Mobile Money countries (all except Ghana) Please be aware that we cannot modify the provider for you, for example, if you chose to send money through Orange in Senegal we can’t switch and send it through Wizall Money. We cannot modify transfers but we can refund them as long as they are not yet picked up, so you can send a correct transfer again. ⚠️ The following only applies to cash pickup product (CashPlus, Wizall, Viettel). It all depends where you are sending money, and the type of product you are using, please check below!
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